fresh designs                          organic cotton                     

FAQs

The development of our garments.

Our products are made of 100% organic cotton, with GOTS certificate.
The organic cotton with which we made our garments with comes from Bangladesh and the production process takes place in Spain, from the sewing of labels to the printing in serigraphy.

We comply with the highest quality standards, respecting the environment and labor rights and laws. We take maximum care of our garments to guarantee the best quality in our products.

Delivery times

-If you are in the Peninsula, the shipment is made through the urgent transport company MRW. Normally it will take around 24 hours, although it can be up to 48 hours. If you are in the Balearic Islands it can take 24/48 hours more. If we receive the order before 2:00 p.m. (Spanish peninsular time), your order will be issued the same day.

-It is important that in your order you leave a contact phone number in case you are not at home when they take you. In this way, the company can arrange another moment with you, or deliver it in another place of your choice without increasing the cost.

-If the order is to the Canary Islands, Ceuta and Melilla the delivery time is usually about 10 days.

-If the order is International (outside Spain), the shipment may take between 5 and 25 days. All orders outside Spain are sent by certified mail, despite that, certain countries do not offer tracking service. In case of problems we will do everything possible to help you but we are not responsible for possible losses of the shipment in countries outside the European Union.

Guarantees and Returns

We give you 60 days to return your order. As long as your garment is not worn, washed and in good condition.

How to proceed for a return or change of size?

1.The product has arrived damaged or defective: write to hola@wituka.com and we will send you the product again completely free of charge and without shipping costs.

2. The product you do not like, it looks small / big, or you have just changed your mind: Return it to us with the delivery note indicating if you want to replace it with another product or we will return your money to the address:

Wituka Art for The People SL
Pedro Muñoz Torres, Nave 7, 41006 Seville (Spain)

The costs of sending this return, are at your expense.

When we receive the products we will give you a code so that you can make a new purchase without any additional costs.

If what you want is the return of the money, we will make the refund using the same payment method from which the purchase was made.

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