HOW TO TRACK YOUR ORDER
Use your order number (including the #) to track your order.
We use different companies, depending on the country.
COUNTRY | SHIPMENT |
---|---|
Spain | We send our orders with Envialia. You can track your order |
Portugal and Balears | We send our orders with MRW. You can track your order |
Canary islands | We use Correos. Write us at hola@wituka.com to get your tracking number |
Countrys in the UE (except Italy and Switzerland) | Your order is shipped with DHL. You can track your order |
Italy | We send orders with TNT. Your tracking number will be sent to your mail once it landed in Italy |
Rest of the world + Switzerland | We work with the company Spring for orders outside EU. You can track your order here |
*EXPRESS SHIPPING: if you choose express shipping, it is shipped with GLS and you can write to us to get your tracking.
*If you have any problems locating your order, write to hola@wituka.com and we will help you!
*We are not responsible for the possible charges requested from the Customs service of each country.
*We cannot guarantee that there will be no delays by courier companies, but we will do everything in our power so that the order arrives in the estimated time.