How To Track Your Order?
Use your order number (including the #) to track your order. We use different companies, depending on the country.
- Spain: We send our orders with Envialia. You can track your order here
- Portugal and Balears: Our courier is Envialia. You can track your order here
- Canary Islands: We use Correos. Write us at firstname.lastname@example.org to get your tracking number.
- Countries in the EU (Except Switzerland and Italy): Your order is shipped with DHL. You can track your order here
- Italy: We send orders with TNT. Your tracking will be sent to you by TNT to your email once you have landed in Italy.
- Rest of the world + Switzerland : We work with the company Spring for orders outside the EU. You can track your order here.
* EXPRESS SHIPPING: If you chose express shipping, it is shipped with GLS and you can write to us to get your tracking.
* If you have any issues locating your order, write to email@example.com and we will help you!
*We are not responsible for the possible charges requested from the Customs service of each country.
*We cannot guarantee that there will be no delays by courier companies, but we will do everything in our power so that the order arrives in the estimated time.
Shipping and Returns
All countries included
180 days for returns
We're sustaianable certified
Commited to mitigate climate change
Contact us via mail or phone