How To Track Your Order?

Use your order number (including the #) to track your order. We use different companies, depending on the country.


  • Spain: We send our orders with Envialia. You can track your order hereChoose the REF# option and add your order number and your zip code
  • Portugal and Balears: Our courier is Envialia. You can track your order here
  • Canary Islands: We use Correos. Write us at to get your tracking number.
  • Countries in the EU  (Except Switzerland and Italy): Your order is shipped with DHL. You can track your order here
  • Italy: We send orders with TNT. Your tracking will be sent to you by TNT to your email once you have landed in Italy.
  • Rest of the world +  Switzerland : We work with the company Spring for orders outside the EUYou can track your order here.


* EXPRESS SHIPPING: If you chose express shipping, it is shipped with GLS and you can write to us to get your tracking.

 * If you have any issues locating your order, write to and we will help you!

*We are not responsible for the possible charges requested from the Customs service of each country.

 *We cannot guarantee that there will be no delays by courier companies, but we will do everything in our power so that the order arrives in the estimated time. 

    • Shipping and Returns

      All countries included

      180 days for returns

    • We're sustaianable certified

      Commited to mitigate climate change

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